Requests for specific health recommendationsUpdated 2 months ago
When customers ask for product recommendations based on their physical health:
"As a supplement company, we are not able to make customized individual recommendations or advice based on specific health concerns. If you have questions about specific products however, I would be more than happy to provide as much information as I am able."
If they continue to press for customized nutritional advice, reiterate that we are not able to take that responsibility and suggest that they might consider consulting with a naturopath or their health care practitioner.